By Sean Griffin · Owner, Cornerstone Services · New Paltz, NY · Since 1998 EDDM Design Requirements: Every Spec You Need Before Going to Print
EDDM campaigns fail at the post office for one of three reasons: wrong size, wrong indicia, or wrong paper weight. All three are preventable. All three are caught after the pieces are printed — when reprinting is the only option.
As the holder of the USPS Mailpiece Design Professional (MDP) certification and the owner of Cornerstone Services in New Paltz, I verify EDDM compliance on every job before it goes to press. Here are the exact specs you need before your piece is designed.
Size Requirements: The Most Common Failure Point
EDDM pieces must qualify as USPS flats — a mail category with specific dimensional requirements. Many businesses assume “large postcard = EDDM,” but the minimum qualifying size is larger than most people expect.
EDDM flat size requirements:
| Dimension | Minimum | Maximum |
|---|---|---|
| Height | 6.125 inches | 12 inches |
| Length | 11.5 inches | 15 inches |
| Thickness | 0.009 inches | 0.75 inches |
| Weight | — | 3.3 oz |
The critical number: 6.125 inches tall by 11.5 inches long is the minimum qualifying EDDM size. A 6x9 postcard is 6 inches tall — below the minimum. A 5.5x8.5 postcard is significantly below the minimum. Neither qualifies for EDDM.
The most common EDDM size used by businesses in the Hudson Valley is 6.25 x 11 inches — just above the minimum in both dimensions, keeping production cost low while meeting the spec. The 6.5 x 9 is frequently mistakenly requested as EDDM — it does not qualify.
The Address Side: Three Required Elements
EDDM pieces don’t carry individual recipient addresses, but the address side must include three specific elements:
1. “Postal Customer” Address Line
In place of the recipient’s name and address, the address block reads:
[Return Address] EDDM RETAIL
Local
Postal Customer
[City, ST ZIP]
The format must follow USPS addressing standards for the recipient line. “Postal Customer” is the USPS-approved phrase. Do not substitute “Current Resident,” “Occupant,” or any other phrase.
2. EDDM Retail Indicia
For EDDM Retail mailings (dropped at the serving post office), the indicia reads:
EDDM RETAIL
This must appear in the upper right corner of the address side. It is printed as part of the piece — not a stamp, not a meter impression. The indicia box has a specific required layout:
┌─────────────────────────────┐
│ EDDM RETAIL │
│ │
│ [Your Return Address Here] │
└─────────────────────────────┘
The USPS provides official EDDM indicia artwork for download at usps.com. Use the official version — handmade or modified versions may be rejected.
3. Barcode Clear Zone
The bottom 5/8 inch (0.625”) of the address side must be completely blank — no text, no graphics, no background color bleeding into this area. This is the barcode clear zone where postal processing equipment scans and applies barcodes.
Any printing in the barcode clear zone causes the piece to fail postal acceptance. This is one of the most common reasons EDDM pieces are rejected at the counter — a background color that extends to the bottom edge of the address side.
Paper Weight and Rigidity
EDDM flats must be rigid enough to pass through USPS automated sorting equipment without folding. The USPS applies an informal “flex test” at acceptance — if the piece bends significantly when held from one end, it may be rejected.
At Cornerstone, all EDDM pieces are printed on 100 lb. gloss cover minimum. This exceeds the technical minimum and provides a comfortable margin on the rigidity standard. We occasionally work with clients who want to reduce printing cost by using lighter stock — we advise against it and note the rejection risk.
If your EDDM is a folded piece (a brochure-style flat rather than a postcard), the combined thickness after folding must still be within the 0.009–0.75 inch range, and any open edges must be tabbed.
Design Compliance Checklist
Before submitting an EDDM design to print, verify:
- Finished size: height between 6.125”–12”, length between 11.5”–15”
- Document set up at finished size + 0.125” bleed on all sides
- Paper stock: 80 lb. cover minimum, 100 lb. recommended
- Address side: “Postal Customer” in address line
- EDDM Retail indicia in upper right, official USPS format
- Return address in upper left
- Barcode clear zone: bottom 5/8” of address side completely blank
- No critical content within 0.25” of trim edges
- All fonts embedded or outlined in PDF
- CMYK color mode, not RGB
- Images at 300 DPI at print size
At Cornerstone, we run this checklist on every EDDM job we receive. Files that have issues are flagged and corrected before they go to press — never after.
The Message Side: Designing for Response
While the address side has rigid USPS requirements, the message side is where the campaign’s creative work happens. Effective EDDM message side design follows the same principles as any direct mail piece — but the larger format (6.25x11 or larger) creates both opportunities and challenges:
More space is not a reason to add more content. The larger EDDM format tempts many businesses to cram in multiple offers, extensive service lists, and large blocks of text. This consistently underperforms a clean layout with one strong offer, one compelling visual, and one clear CTA. The additional space should create breathing room — larger type, more white space, a larger photo — not more clutter.
The headline must work at mail-stack distance. EDDM pieces are large and often viewed from the top of a mail stack. The headline should be readable from 2–3 feet away — which means 48–72 pt. type on a 6.25x11 piece. If you can’t read the headline at arm’s length, increase the size.
Full-bleed photography works exceptionally well on EDDM. The large format allows a full-bleed photo to create visual impact that smaller postcards can’t match. A 6.25x11 photo of a beautifully landscaped yard, a finished kitchen renovation, or a plated restaurant dish creates an emotional response that text descriptions cannot replicate. Use the space for one stunning image, not four mediocre ones.
Common EDDM Design Mistakes We See
At Cornerstone, we review EDDM designs daily. These are the mistakes we catch most often:
Designing at 6x9 instead of 6.25x11. The most common error. Clients or designers create a 6x9 postcard and request EDDM — but 6x9 does not meet the minimum EDDM size requirement of 6.125x11.5. The piece must be redesigned and reprinted at the correct size, wasting time and money.
Background color in the barcode clear zone. A full-bleed design that extends to all edges of the address side will violate the barcode clear zone at the bottom 5/8 inch. The solution: design the address side with a white strip along the entire bottom edge, or use a background color that transitions to white before reaching the clear zone.
Using RGB color mode. EDDM pieces are printed on commercial presses that use CMYK color. Designs submitted in RGB will have their colors converted, often resulting in dull or shifted hues. Always design and export in CMYK. Pay particular attention to blues and reds, which shift the most between RGB and CMYK.
Missing bleed. The document must include 0.125 inch bleed on all sides beyond the trim edge. Without bleed, the printer cannot cut the pieces accurately — any slight misalignment in cutting will show a white edge on full-bleed designs. Set up the document at 6.5x11.25 (6.25+0.125+0.125 x 11+0.125+0.125) from the start.
Placing critical content too close to the trim edge. Text, phone numbers, or logos placed within 0.125 inch of the trim edge may be partially cut off during finishing. Keep all critical content at least 0.25 inch inside the trim line — we call this the “safety margin.”
EDDM Production Timeline at Cornerstone
Understanding the production timeline helps you plan campaigns with realistic delivery expectations:
Day 1–2: Design review and proof. We review the submitted design (or create a new design) against the EDDM compliance checklist. You receive a digital proof for approval. If the design requires corrections, add 1 day for revisions.
Day 2–3: Printing. Once the proof is approved, the job goes to press. Printing a standard EDDM run of 5,000–10,000 pieces takes 1–2 days depending on workload and paper availability.
Day 3–4: Bundling and prep. EDDM pieces must be bundled in carrier route bundles with facing slips — each bundle labeled for the specific route it will be delivered on. We handle all bundling and labeling in-house.
Day 4–5: Post office drop. Bundled pieces are dropped at the serving post office for the selected routes. EDDM Retail pieces are delivered by USPS carriers within 7–14 business days of the drop.
Total timeline: 5 days from approved design to post office drop, plus 7–14 days for USPS delivery. For time-sensitive campaigns (events, seasonal offers), plan for the full 3-week window from design approval to in-home delivery.
For EDDM design, printing, and post office drop, call (845) 255-5722 or request a quote. We serve businesses throughout Ulster, Dutchess, and Orange counties.
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