BBB A+ Accredited Direct Mail Company in New Paltz, NY
Trusted by nonprofits, contractors, and local businesses across the Hudson Valley since 1998.
BBB Rating
Cornerstone Services holds the highest BBB rating
The Better Business Bureau's A+ rating is the highest rating they issue. Cornerstone Services has maintained this rating since 1998, making it one of the longest-standing BBB accredited direct mail companies in New York's Hudson Valley.
Why BBB Accreditation Matters for Direct Mail
When you hire a direct mail company, you're trusting them with your marketing budget, your customer data, and your brand reputation. A direct mail campaign involves handing over mailing lists with sensitive customer information, paying upfront for print runs that can't be undone, and relying on the mailer's postal compliance expertise to ensure your pieces actually reach their intended recipients at the correct postage rate.
BBB A+ accreditation means a business has passed the Bureau's vetting process across multiple dimensions: licensing and government compliance, complaint history and resolution, transparency in advertising and business practices, and time in business. For a direct mail company specifically, this is meaningful because the stakes are tangible — a botched mailing costs real money in wasted print, wasted postage, and lost marketing opportunities.
The BBB doesn't hand out A+ ratings automatically. Businesses must apply for accreditation, undergo review, and maintain their standing year after year. Cornerstone has done this every year since 1998 — through market downturns, postal rate changes, the shift from analog to digital data processing, and the evolving demands of clients ranging from local restaurants to statewide political campaigns. That continuity isn't something a fly-by-night print shop can replicate.
Four Trust Pillars
Ethical Business Practices
CRST follows BBB Standards for Trust across all client engagements, from accurate estimates to transparent invoicing. Every project is scoped honestly — we don't pad quotes or surprise clients with hidden fees after the job is running.
Responsive Issue Resolution
No unresolved complaints. If an issue arises with a mailing — a data error, a print quality concern, a delivery question — it gets addressed directly and promptly by Sean Griffin, not routed through a support queue or ignored.
Transparent Pricing
Every estimate is itemized. Data, design, print, and postage are quoted separately so clients know exactly what they're paying for. Postage is billed at-cost with no markup — you can verify it against published USPS rate tables.
Licensed & Compliant Operations
USPS Full-Service Certified Mailer. Fully licensed in New York State. Union printing certified. Every mailing meets USPS postal regulations for automation compatibility, presort accuracy, and move-update compliance.
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About Sean Griffin
Sean Griffin has served as President of Cornerstone Services since its founding in 1998. Under his leadership, CRST has mailed over 2.3M+ pieces for nonprofits, contractors, political campaigns, school districts, and local businesses throughout the Hudson Valley.
Sean's hands-on involvement in every project — from data strategy to postal compliance — is what has kept CRST's BBB rating unblemished for over 25 years. He personally oversees campaign accuracy, responds to client concerns directly, and maintains the relationships with USPS Business Mail Entry Units that ensure smooth induction and delivery.
Unlike large national print brokers, Sean works directly with every client. When you call Cornerstone, you're talking to the person who will manage your campaign from start to finish. That level of accountability is rare in this industry — and it's the foundation of CRST's spotless BBB record.
Sean Griffin
President, Cornerstone Services · BBB A+ accredited since 1998 · 2.3M+ pieces mailed
Frequently Asked Questions
What does BBB A+ accreditation mean for a direct mail company?
How long has Cornerstone Services been BBB accredited?
Does BBB accreditation affect the quality of a direct mail campaign?
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What Our Clients Say
"Our agency uses Cornerstone for all our direct mail projects. They are super-responsive and meticulous in their work. Highly recommend."
— Agency Client
"I'm always impressed with Sean and his team. They stay on top of the latest technology in mailing and data management. True professionals."
— Business Client
"I needed postcards printed and mailed fast. Cornerstone was knowledgeable, friendly, reliable, and delivered on time. Will use again."
— Postcard Client
Ready to work with a direct mail company you can trust?
Cornerstone Services has been earning trust in the Hudson Valley since 1998 — one campaign at a time. Whether you need postcards, EDDM, nonprofit mailings, or a full direct mail campaign, we'll handle it with the care and accuracy that earned us our A+ rating.
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Get a free estimate from Hudson Valley's most trusted direct mail team. 2.3M+ pieces mailed and counting.